Our Services

HSG are an SIA ACS accredited security provider for Security Guarding and Key Holding.

Our security services include:

• CCTV and monitoring
• Access control
• Data services
• Fire detection
• Burglary detection
• Site security
• Training
• Mobile patrols
• Retail security
• Static guard
• Close protection
• Keyholding
• Alarm response
• IT networking

HSG cleaning specialists provide a wide variety of cleaning services. We utilise cutting edge robotic software when possible to help improve the efficiency and quality of the services provided.

Our cleaning services include;

• Commercial cleaning
• Deep Cleaning
• Fogging
• ATP testing
• Graffiti removal
• Window cleaning
• Washroom Hygiene

Providing front of house personnel is an integral part of the service offered by HSG to our many clients. HSG personnel are often the first point of contact in terms of queries, advice, support and operational requirements to our clients, customers and residents, and where first impressions are formed.

We can provide you with a multi-service offering for front of house and beyond. Our professional and experienced staff are trained with specialist skilling including concierge services, as well as cover for reception, janitorial and portering services. We have extensive experience in providing these services and work to the requirements of our clients.

Concierge Services

The importance of a good concierge cannot be overstated. We will provide professionals who will ensure that the right first impressions is given. Our concierges are carefully selected for the qualities they bring to the role in terms of knowledge, friendliness, trustworthiness and efficiency, helping to maintain the hotel’s good reputation.  They can also contact out central support service to arrange a range of services for customers

Reception Cover

It is essential to have a strong and competent receptionist in place who can create the correct image for your company. Our team of receptionists will provide clients with a seamless transition. They are trained in the areas of customer service, general administration and managing and directing calls.

Porter Cover

Our porters are trained to work in a variety of industries, including healthcare. The role of the porter is to provide support to our clients, including assisting with the smooth running of your site, distributing post, waste management and keyholding duties. In a healthcare setting, our porters often transport patients and their belongings from one area to another. Our staff are available for 24-hour/7-day coverage to organise a range of services for guests.

HSG can provide a range of maintenance functions such as painting, plumbing, electrical services, renovation and repair. Our maintenance services department provides innovative ways to deliver a high-quality service that is competitively priced.

HSG has highly skilled, customer-focused, professional engineers, technicians and tradespeople. We provide planned and reactive maintenance for electrical and mechanical systems to organisations across all sectors. Our maintenance team operates efficiently in its delivery of these services, which are managed through our Computer Aided Facilities Management (CAFM) system, delivering real-time data and ensuring we are always connected to our clients’ needs.

HSG has a one-stop-shop for all ground maintenance needs.

• Dedicated maintenance operatives
• Regular site visits according to an agreed planned maintenance schedule
• Daily, weekly or bi-weekly service according to your budget
• Dedicated small works team to provide you with the finishing detail you require to Landscaped areas, fencing and pathways
• Grass cutting and collection
• Border maintenance and replanting
• Hedge management
• Indoor/outdoor planter management
• Weed and moss control
• Snow and ice ploughing and removal
• Frost control
• Tree planting, surgery and removal

HSG have a comprehensive understanding of all issues relating to public health pests and their management and control. The standard we apply means that our teams are better equipped to carry out their duties with the highest levels of professionalism, efficiency, safety and humaneness. Our pest control activities cover the management of rodents, non-rodent mammals, birds and invertebrates.